Built for mobile groomers
The customers and pets, the appointments, the day on the road and the payments. Keep the work of grooming and the work of running your business together.
No credit card required. Set up your business at your own pace.
GroomCaptain is scheduling and business-management software for pet groomers, especially mobile grooming businesses. Manage appointments, customer records and business settings in a computer or phone browser. The GroomCaptain app adds device features such as phone calendar access, call/text/directions actions and Tap to Pay on supported phones.
One dog. A whole day around her.
Follow Bella through a typical groom, then see how the rest of the business comes together.
An example story, illustrated with real product screens from sample accounts.
A familiar face
Her owner wants a full groom next Thursday. A teddy-bear face, please. And a little care with that long, curly coat.
Keep the customer, pet details, handling notes and grooming history together, so the next visit starts with what you already know.
A little more coat. A little more care.
A photo can help suggest pet characteristics. The customer can confirm or edit them. Your configured services and Estimate Rules help estimate the time and price.
AI-assisted estimates.
Your pricing. Your rules.
Here’s a real example with Bruno
This business adds $20 and 20 minutes for long/thick coat care. Bruno’s estimate is $160 / 150 minutes. Final price and duration may change after review.
Bruno is a separate sample pet, with his own service and pricing rules.
Now, find a place in the day
An empty calendar slot doesn’t tell you whether you can drive there. Customer booking can check service areas, availability and configured travel limits before offering a time.
Scheduling uses its own rules. A grooming estimate does not automatically reserve that many minutes on the calendar.
Customers can request offered times after giving their pet, service and address details. Choose whether bookings need your approval. When enabled, secure reschedule links let customers choose another available time within your rules.
Make room for life, too
Connect Google Calendar from the GroomCaptain app or website, or connect your device calendar from the mobile app.
With sync configured, approved busy times appear as blocked time in the GroomCaptain app and website. Personal event titles and notes aren’t shown.
Turn on export to your connected Google Calendar, then add that calendar to your phone to see your GroomCaptain appointments and finalized shifts there.
Before Thursday arrives
With reminders set up and the customer’s consent in place, send a prompt before the appointment. Use a standard confirmation reply, or choose a deposit request instead.
Routine confirmations take care of themselves. Changes get your attention.
A supported YES reply records a standard confirmation. If a deposit is required to confirm, YES does not replace payment.
NO doesn’t simply cancel the appointment. A reschedule request can receive a link to choose another time; other replies may need review.
Example reply behavior. Bella’s sample account has no text consent; these screens don’t show a sent reminder.
Thursday morning
The next stop, the address, the drive and the appointment are right in front of you. Open the pet record or appointment when you need the details.
Keep notes and useful actions close to the work, with anything that needs attention called out.
Groom finished
Open Review & Pay from the appointment, with the balance and optional tip in one flow. Record cash or check payments, or use card payments after payment setup.
Collect the remaining balance with Tap to Pay on a supported iPhone or Android phone, using the GroomCaptain app with completed Stripe setup.
Keep a good thing going
Keep regular customers on a standing schedule. Set a grooming cadence, preferred day and number of repeats, with controls to pause or cancel the series.
And when the plan changes
Fill This Slot finds candidates from customers who have booked that service before. Review reasons such as past time-window fit, location match and when a customer is due back.
You choose whom to contact or book. Use Fill opening or prepare a Draft SMS to review before sending.
Pull back from one appointment
One screen for grooming.
Another for running the place.
Today brings appointments, booking requests, unconfirmed visits and customer handoffs into view. See what needs you, then go straight to the work.
Requests, availability issues, unconfirmed appointments and handoffs ready for customers. A customer handoff is the private end-of-visit flow for feedback, an optional tip and any remaining payment.
Grooming, estimated driving, buffers and remaining capacity, with Route Protection status. Route Protection applies your configured travel and coverage limits when checking customer booking options.
Open Schedule or Smart Scheduling to work on bookings, openings and follow-ups.
Room for the whole business
See appointments assigned across your groomers and incoming booking requests in one Schedule. Keep customer and pet context close to each appointment.
Owners can oversee the business in Today; groomers have their work in My Day. Shifts, time off and other team tools depend on your role and the features enabled for your business.
When a form is required, customers can review it, enter their name and agree before signing during booking.
Pricing
Start with the tools that fit your business. Monthly prices are shown below.
One groomer
$39/month
One groomer who wants customers to book, reschedule and pay without calling.
For your mobile day
$74/month
Mobile groomers who need booking to respect where they go and how far they drive.
Teams and multiple vans
$125/month
More than one groomer or van, with work to assign and approvals to route.
30 days free. No credit card required. If you choose a paid plan during the trial, billing starts when the trial ends. Without a paid plan, trial access ends.
One SMS segment usually means one short text of up to 160 basic characters. Longer texts and characters such as emoji can use several segments. After the included monthly allowance, conversation texts, AI replies and marketing texts are blocked. Appointment and reminder texts can continue up to the monthly safety cap of 150% of the allowance; daily safety limits also apply. Overage billing is not currently enabled.
Start with your next appointment
Guided tutorials help you get going. Turn on customer self-booking when you’re ready.
Add your business and location or service area.
Set prices and durations for the work you offer.
Use the customer and pet spreadsheet templates. Import customers first, then match pets by their owner’s email or phone. Preview before importing.
Create an appointment and get familiar with your day.
Enable customer self-booking if it suits your business.
Before you start
Running solo or working with a team, you stay in control.
No. Customers can open your booking and appointment links in a browser.
No. You can create appointments yourself and turn on customer self-booking when you are ready.
Yes. Use the customer and pet spreadsheet templates, preview the records, and import customers before their pets. Pet rows match an existing owner by email or phone. Review the results before booking.
Registration does not require a card. Without a paid plan, trial access ends. If you choose a paid plan during the trial, billing starts when the trial ends.
Payments stay with the appointment. You can record cash or check payments with no setup, but card payments require Stripe setup, and processing fees apply- only from Stripe; we add no fees. Tap to Pay on iPhone or Android requires a supported phone, the GroomCaptain app and completed payment setup.
Yes. Solo covers customer and pet records, online booking, reminders and appointment payments. Smart Route adds advanced service areas and travel rules for mobile work.
Team Route adds team availability and assignments. Access to shifts, time off and other team tools depends on your role and the features enabled for your business.
Some previously loaded information can be available from saved data on supported app screens. This is not full offline operation: do not rely on booking, edits, messaging, payments or synchronization without a connection.
Want the details?
A closer look at the work GroomCaptain brings together.
Customer and pet records, grooming history, spreadsheet imports, customer online booking, secure self-reschedule links, digital waivers, appointment reminders and confirmation replies.
My Day, the unified Schedule, booking requests, service areas, travel limits, employee assignments, shifts and time off where enabled.
Services and pricing, editable photo suggestions, Estimate Rules, optional deposit confirmation at booking, appointment creation or reminder time, appointment balances, Tap to Pay on supported phones, Today, reports and business settings.
Recurring standing appointments, Smart Scheduling, customers due to rebook, Fill This Slot candidates and follow-up drafts you review before sending.
Useful if you run a team, drive several vans, or have a list of customers you need to bring across. Tell us roughly how the business works and we will show you the parts that apply — not a generic tour.
A little more room in your day
Start with your business, your customers and your next appointment. Guided tutorials help you find your way.
